The interactive session will help equip physician leaders with practical tools and insights to navigate conflict effectively in high-pressure, clinical settings. Participants will explore strategies for appreciating diverse perspectives, regulating emotional responses and communicating clearly under stress. Through reviewing theories, evidence-informed practices and guided discussion opportunities, attendees will gain confidence in managing difficult conversations and fostering collaborative solutions.
About the presenter, Scott Furlotte:
Scott Furlotte is a Conflict Resolution and Mediation Consultant. Scott holds a Master of Science in Business Psychology from the University of Hertfordshire and an undergraduate degree from Harvard University. Scott serves as a faculty member with the Nova Scotia Community College in the School of Health and Human Services, and with Acadia University’s Department of Psychology. Scott has consulted on the topic of conflict and change both nationally and internationally.
This virtual session is part of the Doctors' Lounge Community of Practice for Nova Scotia Health physicians. This forum and series of facilitated topics is a place where physician leaders across the province can connect and build skills, competencies and confidence around complex leadership topics. The forum will provide leaders with the opportunity to build a network of support through colleagues and other experts in leadership development, workplace conflict and resilience.
