The cost of incivility in healthcare is high, with negative impacts on morale, patient care and burnout. This webinar explores how small, intentional actions can foster a culture of respect and engagement in healthcare teams. Grounded in the SCORE (Strengthening a Culture of Respect and Engagement) framework, this session offers practical, research-based strategies to reduce burnout, improve team dynamics and enhance patient care.
Dr. Michael Leiter is an organizational consultant and leading expert in the psychology of work, with academic credentials from Duke University, Vanderbilt University and a PhD from the University of Oregon. He has held prominent academic roles, including Canada Research Chair in Occupational Health and Wellness at Acadia University and Professor at Deakon University in Australia.
