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DTSTAMP:20260719T131603Z
SUMMARY:VIRTUAL: CMPA Managing Unprofessional Behaviour 1: Core Skills for 
 Healthcare Leaders
DESCRIPTION:Overview: interactive programThe increased pressures of clinica
 l practice today have significantly impacted physicians and other healthca
 re professionals. To help you enhance your skills in managing behavioural 
 challenges within your healthcare teams\, CMPA offers a series of accredit
 ed\, virtual learning opportunities.This workshop\, designed for physician
  leaders and aspiring physician leaders\, will cover core skills for manag
 ing unprofessional behaviour. Upon completion\, interested members can dee
 pen their knowledge and skills with "Managing Unprofessional Behaviour 2: 
 Advanced Skills for Healthcare Leaders."Key elements of the programUnderst
 and how unprofessional behaviour impacts patient safety.Consider underlyin
 g and contributing factors for physicians exhibiting unprofessional behavi
 our.Review and apply the concepts of procedural fairness when managing unp
 rofessional behaviour.Learn and apply a framework for managing unprofessio
 nal behaviour.Topics coveredReview possible contributing factors to unprof
 essional behaviour in sample scenarios.Learn a step-wise approach to manag
 ing episodes of unprofessional behaviour.Apply this approach to sample sce
 narios involving physicians.Review key tools and communication strategies 
 when addressing unprofessional behaviour.Learning objectivesDescribe a ste
 p-wise approach to managing unprofessional behaviour.Apply the management 
 framework to case examples and identify barriers\, strategies and resource
 s.Demonstrate effective communication during feedback conversations in the
 se case examples.DurationA 3.5-hour synchronous online session.CreditsThis
  activity meets the certification criteria of the College of Family Physic
 ians of Canada and the Quebec College of Family Physicians\, a continuing 
 professional development accrediting organization recognized by the Collè
 ge des Médecins du Québec and has been approved for up to 3.75 Mainpro+ 
 Certified Assessment Activity credits.This activity is an Accredited Self-
 Assessment Program (Section 3) as defined by the Maintenance of Certificat
 ion Program of the Royal College of Physicians and Surgeons of Canada and 
 approved by CMPA. You may claim a maximum of 3.75 hours (credits are autom
 atically calculated).
DTSTART:20260625T130000
DTEND:20260625T164500
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